12xx Account Verification
Verification is how we keep your account and your balance secure. We ask for a copy of a valid national ID and confirmation that the mobile wallet you use belongs to you. Upload your documents through the verification section in account settings — the process is straightforward and you only do it once. A verified account means withdrawals move without holds and
your wallet details are locked to your identity. Think of it as the lock on your cashier, not a hurdle in front of it. If anything is unclear during the process, our support team can walk you through it.
- Submit your ID — Upload a clear photo of your national ID card through the verification section in account settings.
- Confirm wallet ownership — Verify that the bKash, Nagad, or Rocket number on your account is registered in your name.
- Await confirmation — Our team reviews submissions and updates your account status once verification is complete.
- Enjoy full access — A verified account unlocks withdrawal processing and keeps your balance protected.